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Class Action CSR (06-01-2015) buy in US, Free Classifieds Ads

A local leading organization is currently seeking an experienced Call Center Representative in Bryan / College Station for a long-term temporary opportunity.
Call Center Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
If you meet the qualifications listed below APPLY NOW!Responsibilities for Call Center Representatives include but are not limited to the following:
-Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Candidates must meet the following requirements for consideration:
- Must have High School Education or GED- 6 months -1 year of call center experience - Must successfully pass background check, fingerprint check, drug test, and a series of evaluation tests We have openings for multiple shifts:
00 pm to 10:
00 pm M-Th and Saturday 11:
00 a.
to 5:
00 p.
Company will try to accomodate shift work hours if the candidate has a full time position.
This is a long term temporary opportunity.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers.
Benefits available to you as a contractor after one week of employment include: - Free Classified Ads in US on Craigslist